We value your trust and take your privacy very seriously. The following Privacy Policy describes how this site (//rubbermill.com/) collects and uses information about visitors. If you have any questions that are not answered here, please feel free to contact us.

Information Collected
RubberMill, Inc (henceforth “we”) collects information on //rubbermill.com/ (henceforth “site” or “website”) through the use of cookies, the e-commerce plugin WooCommerce, the behavior analytics tool Hotjar, and our Contact Us and Request A Quote forms.

A cookie is a small file placed on your computer, smartphone, or tablet via your web browser. We use these cookies to compile aggregate information about visits to our website and to track the results of our own marketing and advertising. You may choose to accept or decline cookies using your browser settings.

As part of our information collection, we use third-party cookies, such as Google Analytics to gain data from Google’s interest-based advertising and third-party audience data (such as age, gender and interest). If you wish to opt out of Google Analytics tracking, you can visit the Ads Preferences Manager or opt out browser add-on.

Personally Identifiable Information
Information that allows you to be identified as a particular person (such as your name, address or phone number) is considered “personally identifiable information.” We do not collect such data without your consent, and we do not merge this information with the aggregate information gathered using Google Analytics, WooCommerce, or Hotjar, discussed above.

Information Usage
Information collected through the use of cookies will be used to improve our presentation of content to you, better understand how you interact with our site content and to keep in contact with you. One of the ways that we may keep in contact with you is through the use of retargeting. Our site or third-party sites may use the information gathered with cookies to serve ads to you based on past visits to this or other sites. If you wish to opt out of receiving these ads, you can visit Google’s Ads Preferences Manager.

We do not sell your information to vendors or other third-party organizations.

We use the e-commerce plugin WooCommerce to power our online store. WooCommerce collects data on customer address/account information, orders associated with the given email address, and download permissions and logs associated with the given email address. RubberMill will use your data to help fulfill orders and troubleshoot any issues associated with the orders. In addition, this data may be used for marketing purposes. The data will not be sold to a 3rd party.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

We also collect information from users through our Contact Us and Request A Quote forms. This information may be entered into our MRP system for the purpose of generating a Quote/Offer to Sell. The information will not be sold to a 3rd party.

Changes to this Privacy Policy
When necessary or appropriate RubberMill will update this Privacy Policy and post changes to this page. Please periodically visit this page to review the most up-to-date policy. Feel free to contact us if you have any questions.

To ask questions about this Privacy Policy, please contact us.